Traditional methods of nonprofit evaluation focus on transactions, but are there other evaluation methods that could build nonprofit capacity? Catherine Draeger-Pederson, PhD recently finished her dissertation research which addressed the dissonance that exists between transformational change needed in struggling communities and the transactional work that is required by nonprofits in order to continuously serve those communities. The findings suggest that nonprofit staff who leverage more transformational qualities in their nonprofit work can improve operations, build staff capacity, and can explore new ways for funders to measure nonprofit effectiveness. After Dr. Pederson shares her findings, she will lead an interactive Q&A session with a number of questions to launch the conversation about the role of researchers in building a dataset that goes beyond transactions.

|Learning outcomes:

• Improve Nonprofit Operations: By recognizing how transformational relationships build nonprofit capacity, other nonprofits can gain insight on how to improve their operations
• Build Staff and Volunteer Capacity
• Explore the Pathway to Current Nonprofit Evaluation Methods
• Suggest additional Ways to Measure Nonprofit Effectiveness and Build Nonprofit Capacity