This session examines a rigorous four-phase action research process led by UNC Charlotte urbanCORE and a coalition of community leaders in East Charlotte, a diverse corridor with a history of systemic challenges and public disengagement. The collaboration culminated in the co-design of an Interactive Accountability Scorecard, a publicly accessible digital tool to track key performance indicators (KPIs) of public service and official responsiveness, directly integrating authentic resident input. We will detail the methodology, including Data Walks and Power Mapping, as a model for university-community partners seeking to build enduring structures for community empowerment, digital engagement, and sustained civic oversight. Participants will gain actionable strategies for implementing data-driven, community-owned accountability mechanisms.